One system from receiving to resale.

WAI handles returns and refurbishment at scale—with inventory, orders, and serial tracking so nothing falls through the cracks.

Book a 30-min demo See the platform

WAI Orders DashboardWH-04 - Reno

Open1,284+12%

Picking342-4%

Packed821+8%

Shipped today2,107+22%

Wave 18 active32 orders syncing

OrderSKU - ItemQtyStatusETA

WS-49281AC-2240 - Headset Pro2picking11:42 AM

WS-49280TR-110 - Treadwear kit14packed11:38 AM

WS-49279GL-04 - LED panel1shippedtoday

WS-49278BX-7 - Bulk pallet48staging12:10 PM

WS-49277KB-83 - Keyboard3picking11:28 AM

WS-49276CB-22 - Cable set12packed11:25 AM

Built for teams operating the full warehouse lifecycle.

3PL OperatorsDTC BrandsEnterprise RetailersReturns ProcessorsRefurbish and Repair CentersMarketplace SellersB2B DistributorsOmnichannel Fulfillment Teams3PL OperatorsDTC BrandsEnterprise RetailersReturns ProcessorsRefurbish and Repair CentersMarketplace SellersB2B DistributorsOmnichannel Fulfillment Teams

Why WAI

Manage the whole lifecycle, not just the easy parts.

Receiving, picking, returns, refurbish, recycle. One platform, one source of truth, and workflows you can customize without a six-month implementation.

Custom workflows

Configurable pick paths, parcel-and-freight handling, and integrations that fit your operation, not the other way around.

Reporting that ships

Customize every report, push to your BI tools, and act on margin signals in hours, not at the end of the quarter.

Margin recovery

Returns disposition, refurbish, parts harvest, and resale-grade tracking. Make reverse logistics a P&L line.

The platform

An operations platform for orders, inventory, and product lifecycle.

O - Orders

Manage shipping from parcel to freight.

Serial-number-level tracking, pick and pack flows for high-mix operations, and integrations with the WMS, OMS, and carrier stack you already use.

Serial-number tracking
Pick and pack - parcel and freight
Custom web integrations
Wave and batch picking

Orders WorkspaceWH-04 - Reno

Open1,284+12%

Picking342-4%

Packed821+8%

Shipped today2,107+22%

Wave 18 active32 orders syncing

OrderSKU - ItemQtyStatusETA

WS-49281AC-2240 - Headset Pro2picking11:42 AM

WS-49280TR-110 - Treadwear kit14packed11:38 AM

WS-49279GL-04 - LED panel1shippedtoday

WS-49278BX-7 - Bulk pallet48staging12:10 PM

WS-49277KB-83 - Keyboard3picking11:28 AM

WS-49276CB-22 - Cable set12packed11:25 AM

Modular cores - premium capabilities

Start with what you need. Add the rest when you are ready.

01 - Core

Order Management

Track orders from start to finish with flexibility to manage serial numbers and bulk items in the same flow.

Explore module

02 - Core

Inventory Management

Cycle counting and RFID capabilities give visibility across warehouses, storage locations, and status.

Explore module

03 - Core

Returns Management

Manage returns to ensure product is refurbished or recycled with QC, repair, disposition, and scrap management.

Explore module

Connects to your stack

Plays well with what you already run.

Pre-built integrations for commerce, ERP, carriers, and BI, plus REST and webhook APIs for the systems that are unique to your operation.

Shopify

NetSuite

SAP

Oracle

FedEx

UPS

DHL

USPS

Amazon FBA

TikTok Shop

Walmart

BigCommerce

Snowflake

Looker

Segment

REST API

Operators ship more with WAI

Numbers that move when WAI is in the building.

Average across logistics teams after adopting WAI for orders, returns, inventory, and refurbish workflows.

+38%pick efficiency

-62%time to disposition

99.4%inventory accuracy

+24%recovered margin

Service

Need premium support? Add professional services to any plan.

Implementation, integration, and ongoing operations support, staffed by warehouse logistics specialists, not generic account managers.

Implementation

A dedicated specialist scopes your operation, configures workflows, and supports all data set up.

Customize workflows, onboarding support

Integration

We connect WAI to your ERP, carriers, marketplaces, BI stack, and the legacy systems still running.

EDI, API, Shopify and more

Operations

Premium support services from operators who have managed real warehouse return lines. Add SLAs, named contacts, and quarterly reviews.

Optional add-on support tiers

Pricing

Priced by what you ship, not how many seats you assign.

Volume-based plans with transparent pricing. No surprise per-seat fees. Start free, scale as you grow.

Up to 1.5K orders/mo

Starter

$199

/month · Self-serve setup included

For small ecommerce sellers getting off spreadsheets and starter WMS tools.

✓150 returns/mo included
✓Receiving, inventory, order & ship modules
✓Print your own shipping labels
✓Basic analytics dashboard
✓Email support
+Add Concierge Onboarding (premium add-on)

Start trial →

Up to 4K orders/mo

Growth

$499

/month · Self-serve setup included

For growing brands with regular warehouse returns and tracking needs.

✓400 returns/mo included
✓Serial number tracking
✓Return status workflow
✓Downloadable reports
✓Up to 3 integrations
+Add Concierge Onboarding (premium add-on)

Start trial →

Up to 12.5K orders/mo · Most popular

Business

$999

/month · $2,500 setup (Concierge included)

For established operators and 3PLs with refurb, QC, and disposition workflows.

✓1,250 returns/mo included
✓Job Center: QC, repair, clean
✓Disposition & bulk serial upload
✓Lot, container & location mgmt
✓Limited API access · Priority support

Book a demo →

50K+ orders/mo

Enterprise

Custom

Volume pricing · $15,000+ setup

For multi-site operators with custom workflows, ERP/EDI, and regulated industries.

✓Everything in Business
✓Custom ERP / WMS integration
✓Multi-location · Unlimited users
✓Dedicated solution architect

Contact sales →

Just trying WAI? Start free.20 returns / 10 orders per month. No credit card. Upgrade when you outgrow it.

Try free →

All plans include self-serve onboarding — templates, in-app guides, and video walkthroughs.

Want hands-on help? Concierge Onboarding is available as a premium add-on for Starter and Growth plans, and included on Business and above.

Need higher volume? See the Pro plan ($2,499/mo, up to 50K orders) · Add-ons: Tag Management, EDI, Temp Accounts, Concierge Onboarding

Compare

Every plan, side by side.

CapabilityStarterGrowthBusinessEnterprise

Receiving & Inventory

Order Management & Ship

Automated Return Labels

Basic Analytics Dashboard

Serial Number Tracking-

Return Status Workflow-

Downloadable Reports-

Up to 3 Integrations-

Job Center (QC, repair, clean)--

Disposition & Bulk Serial Upload--

Lot, Container & Location Mgmt--

API Access--

Concierge Onboarding Included--

Custom ERP/WMS Integration---

Multi-location & Unlimited Users---

Dedicated Solution Architect---

Talk to a specialist

From returns drag to inventory drift, let’s modernize your operation today.

Tell us about your warehouse, what you ship, what is slow, and what you need to fix. You will get a focused operations call.

Request a demo

Pick a time that works for you.

Book instantly with our team through Calendly.

Book my 30-min slot

calendly.com/waisystem

Get Started

Ready to streamline your logistics?

Reach out to warehouse logistics specialists and see how WAI can transform operations.

Book a demo

One system from receiving to resale.

Manage the whole lifecycle, not just the easy parts.

Custom workflows

Reporting that ships

Margin recovery

An operations platform for orders, inventory, and product lifecycle.

Manage shipping from parcel to freight.

Start with what you need. Add the rest when you are ready.

Order Management

Inventory Management

Returns Management

Plays well with what you already run.

Numbers that move when WAI is in the building.

Need premium support? Add professional services to any plan.

Implementation

Integration

Operations

Priced by what you ship, not how many seats you assign.

Starter

Growth

Business

Enterprise

Every plan, side by side.

From returns drag to inventory drift, let’s modernize your operation today.

Pick a time that works for you.

Create your free-tier account.

Ready to streamline your logistics?